INTRODUCTION
Your privacy is important to us. This Privacy Policy provides information about the personal data that we collect, and the ways in which we use that personal data.
Data Collection
We may collect personal information such as your name, contact details, and other relevant information when you use our website or services, contact us, or otherwise interact with us.
Engaging Conversations Communication Information encompasses any correspondence you share with us, be it through the inquiry form on our website, via email, text, social media messaging, social media postings, or any other channels you utilize to contact us. We handle this information to interact with you, maintain records, and for the initiation, pursuit, or safeguarding of legal claims. The legal basis for this processing is our legitimate interests, which in this case, are to respond to communications sent to us, keep records, and to initiate, pursue or defend legal claims.
Client Information Client Information includes data pertaining to any purchases of products and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and payment information. We process this data to provide the goods and/or services you purchased and to maintain records of such transactions. Our legal basis for this processing is the execution of a contract between you and us and/or taking steps at your request to enter into such a contract.
Usage Information Usage Information covers data regarding your interactions with our website and any online services, along with any data that you submit for publication on our website or through other online services. We process this data to manage our website, ensure relevant content is provided to you, safeguard the security of our website, maintain backups of our website and/or databases, and to facilitate the publication and administration of our website, other online services, and business. Our legal basis for this processing is our legitimate interests, which in this instance, are to enable proper administration of our website and our business
Technical Insights Technical Insights comprise data about your interactions with our website and online services such as your IP address, login data, details regarding your browser, length of visits to pages on our website, page views and navigation paths, details about the frequency of your use of our website, time zone settings, and other technology on the devices you use to access our website. This data is sourced from our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver pertinent content and advertisements to you, and to comprehend the effectiveness of our advertising. Our legal basis for this processing is our legitimate interests, which in this case, are to enable proper administration of our website and our business, and to expand our business and refine our marketing strategy.
Promotional Preferences Promotional Preferences include data regarding your predilections in receiving marketing from us and our third parties, and your communication preferences. We process this data to allow you to participate in our promotions such as contests, sweepstakes, and free give-aways, to deliver pertinent website content and advertisements to you, and to measure or understand the efficacy of the advertising provided. Our legal basis for this processing is our legitimate interests, which in this case, are to study how customers utilize our products/services, to refine them, to expand our business, and to refine our marketing strategy. We may utilize Client Information, Usage Information, Technical Insights, and Promotional Preferences to deliver relevant website content and advertisements to you (including social media or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our legal basis for this processing is legitimate interest, which is to expand our business. We may also use such data to send other marketing communications to you. Our legal basis for this processing is either consent or legitimate interests (namely to expand our business).
Sensitive Information We refrain from collecting any Sensitive Information about you. Sensitive Information refers to data that includes specifics about your race or ethnicity, religious or philosophical beliefs, personal relationships, sexual orientation, political opinions, union membership, health information, and genetic and biometric data. We do not collect any data concerning criminal convictions and offenses. Should we be obligated to collect personal data by law, or under the contract terms between us, and you fail to provide that data when requested, we may not be able to perform the contract (for instance, to deliver goods or services to you). If you do not provide the requested data, we may have to cancel a product or service you ordered, but if we do, we will notify you at the time. We will utilize your personal data only for the purpose it was collected for or a reasonably compatible purpose if necessary. For further details on this, please contact us. Should we need to use your details for an unrelated new purpose, we will inform you and explain the legal basis for processing. We may process your personal data without your knowledge or consent where it is required or permitted by law. We do not engage in automated decision-making or any form of automated profiling.
Gathering Your Information
We may accumulate data about you when you willingly provide it to us (for instance, by completing forms on our site or by forwarding emails to us). We may also gather certain data automatically as you navigate our website by employing cookies and analogous technologies. Kindly reach out to us for further details concerning our cookie guidelines. We may obtain data from external entities like analytics providers not based within the EU, advertising networks not based within the EU, and search information providers not based within the EU, along with technical, payment, and delivery service providers, data brokers or aggregators. Additionally, data may be received from publicly accessible sources within the EU.
Promotional Correspondence
The legal basis for processing your personal data to send you marketing communications is either your assent or our legitimate interests (specifically, business expansion). According to the Privacy and Electronic Communications Regulations, we may send you marketing communications from us under certain conditions. However, you retain the right to opt-out of receiving marketing communications from us at any time. Prior to sharing your personal data with any third-party for their marketing purposes, we will obtain your explicit consent. Opting out of marketing communications does not apply to personal data provided as a result of other transactions
Sharing Your Information
There may be instances where we need to share your personal data with: Service providers offering IT and system administration services; Professional consultants including legal, banking, auditing, and insurance services; Government bodies necessitating reporting processing activities; Third entities in case of business or asset transactions. All third parties handling your data are required to respect its security and treat it in compliance with the law, following our instructions for specified purposes.
International Data Transfers
Sharing of your personal data may involve transferring it outside the European Economic Area (EEA). Transfers of personal data outside the EEA are governed by specific criteria to ensure adequate protection. When transferring your personal data out of the EEA, we strive to ensure a similar degree of data security by implementing at least one of the approved safeguards. If none of these safeguards are available, we may seek your explicit consent for the specific transfer, which you have the right to withdraw at any time.
Safeguarding Your Data
Security measures are implemented to avert accidental loss, unauthorized use, alteration, disclosure, or access of your personal data. Access to your personal data is limited to individuals and partners with a business necessity. They are bound to process your personal data solely upon our directives and are obligated to maintain confidentiality.
Data Retention Protocol
Your personal data will be retained only for the necessary duration to fulfill the purposes it was collected for, adhering to legal, accounting, or reporting prerequisites. Assessment of the correct retention period considers various factors, including the nature and sensitivity of the data. Post-termination of customer status, certain basic information may be retained for a legally mandated duration.
External Website Links
This website might feature links to third-party websites, plugins, and applications. Interaction with these links or enabling these connections may allow third parties to collect or share data about you. We have no control over these third-party websites and are not accountable for their privacy policies. Upon exiting our website, we advise reviewing the privacy policies of every website you visit.
Cookie Preferences
Your browser settings can be adjusted to decline all or some browser cookies or to notify you when websites set or access cookies. Disabling or refusing cookies may render some parts of this website inaccessible or dysfunctional.